Santa Cruz Auto Repair

The mechanics and all of the staff are fantastic. I was in and out in one day. The diagnostic was a lot less painful than I expected. Thanks guys. Greatly appreciated.

I limped in the other day expecting to have a much worse issue than it actually was. In an out in about 24 hours with half of the expected bill I have my little speedster back with more zip than when I bought it. Staff is always friendly, helpful and professional. I will always be a faithful customer. Thanks guys

Kristen and the team at Water Star are exceptional. they are highly skilled, courteous, and committed to serving each customer. highly recommend!

Cheerful, prompt, and good sevice....I'll return!

I have a Honda Odyssey 2000 that has served me well for many years. It has ~295,000 miles on it and I finally hit my first major repair on the van. I went to another local mechanic, they misdiagnosed the problem and said they couldn't do the repair so I went to Water Star Motors. They were AWESOME, especially Kirsten who went over the details with me. Water Star was super professional and you can tell they do quality work. They did an entire diagnostic of my van with labor and parts estimates as well as an assessment of the status of all major vehicle components and provided a detailed report with notes. I have never gotten such an excellent report from a mechanic in the 15 years I've owned cars. It was transparent and I felt confident that they truly knew what they were doing. When it came time to figure out if I should repair the van or get rid of it, Kirsten gave me very honest and thoughtful feedback and in the end saved me over $3000 dollars (at their expense!) but have gained a loyal customer for years to come. If you're in doubt, go to Water Star Motors. You can be sure that they are honest humans and will do quality work. I just got a new car and I know who I'm going to next week.

We are quite discerning about who works on our cars and Water Star Motors has made the grade with us. They are thorough and thoughtful. The garage and office are clean. Their website works for scheduling. They are honest. Their rates are fair and clear. What can we say? We feel like they treat us very well, and one can't say that about every shade tree garage, "Import Specialist" or Corporate organization.

This place was trying to overcharge me for things they said need fixing. I am a Woman, and my father who was a mechanic told me some mechanics will take advantage and over charge females because they assume female is clueless about cars. This is what they did here. Totally tried to give me estimates of things that were somewhat reasonable prices but still over the top. One thing they were trying to tell me needed fixing that it would cost me almost $600 dollars. I researched it and was also told by my father and boyfriend it was way over priced by a few hundreds. I will never go back to this place they lost my business and I assume more will not go there after reading this. If you are a female who knows noting about cars do not go here. Why mechanics do this when they will lose more business than they would gain money from overcharging I do not understand it makes 0 sense.

I would recommend Water Star Auto Repair to anyone without a doubt! Very professional and reliable. The best customer service and reasonable prices. This will be my GO-TO auto shop from now on!!!