5

Best service I have ever received in past 50 years.

5

This place is the best car repair in Santa Cruz. I found them by cross-checking AAA approved places with positive reviews on Yelp and this place had the best reviews on both. They were very professional and took good care of my Miata. They were also nice enough to arrange payment with my dad over the phone and even sent me a thank you letter with a magnet and business cards afterwards. They also cover a wide range of car issues. They were prompt, courteous, professional and family-owned so you know you're helping support local businesses. I wouldn't take my car anywhere else in Santa Cruz

5

The battery on my Prius died and they were able to get me in on a Friday morning and were done by Friday afternoon. Definitely saved me much hassle! Very satisfied with customer service and mechanics. Will definitely be returning.

5

Friendly folks, very accessible, reliable work, and most of all honest with pricing. I typically check the blue book hours and part prices when I go to mechanics, and they've always been reasonable and up front about costs.* Also their inspections are very thorough, and have saved me some heartache, all without a hard sell. All in all highly recommended. (* Please keep in mind what cost of living is when you check billing hours. A shop in rural North Dakota might do a job for $80/hr, but a mechanic here doing a physically demanding and dirty job deserves a living wage.)

5

Dropped off in the morning to have work on lug nuts and studs on left rear wheel (that I screwed up). Got the car back the same day. Made trip to SLO and back with no issues. Great Job!!

5

A Christmas miracle. I took my daughter's car in for an oil change and much-needed windshield wipers. The check engine light was on, but I was low on fuel and thought that was the only issue. The water Star Motors team identified a cracked radiator and thermostat problem. This was the day before Christmas Eve and I didn't come in with an appointment. In spite of all that they were able to replace the radiator and service the vehicle getting it back to me before the holiday. Christmas saved as I didn't have to Uber around or rent a car. Thanks water Star Motors! The Big Box store but I feel like the stores are

5

I was towed to Water Star Motors in a Saturday morning after my BMW 535 iX died on the shoulder oh Hwy 1. They were closed but Christine happened to arrive to help another customer on her day off. She put my car in the garage for safe keeping over the weekend. Christine called me early Monday morning to give me my car’s diagnosis- my water pump and housing needed replacement - and the price for the job. The parts were ordered on Monday and my car was finished late Tuesday evening. The whole Water Star Motors experience was amazing. They were efficient and well priced. Christine is a gem. She was so incredibly kind. I will be using Water Star Motors as my “go to” shop when my car needs servicing.

Pat, thank you for the wonderful review. We are really happy all things turned out so well for your beautiful BMW 535i Xdrive . We look forward to working with you in the future.

- Water Star Motors, Inc.
5

As a single woman who knows nothing about cars, I always feel great bringing my car to Water Star. They have impeccable integrity and can always be trusted to tell you what is needed, and offer economical alternatives if there are any. I've relied on Water Star for over 3 years. They are in a league of their own.

Michelle , Thank you for the wonderful review!!! It is always a pleasure to see you. We are so glad you have a wonderful experience with us and enjoy our service.Thank you for trusting us with your Mercedes Benz C300.

- Water Star Motors, Inc.
5

Water Star provides excellent customer service and professional advice on maintenance servicing. I found them a few years ago for a smog check (which they no longer do) and I’m so glad I did. Trustworthy and accommodating. I highly recommend.

5

The people at Water Star Motors were all very professional, and quickly did the work on my car exactly as quoted. They also inspected my car as I requested and informed me of a couple problems with no pressure to repair them immediately, which I appreciated.

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