Santa Cruz Auto Repair

Called on Monday morning to get a diagnostic for a over heating condition on a jeep . They agreed to take a look at the car the same morning which was nice . They diagnosed the problem and provided an estimate . I agreed to the work although the price seemed a bit higher than i had thought it would be for the repair . During the course of work they discovered an additional part that may have contributed to the problem . They updated the estimate for the additional work and my approval . I agreed to the work after they were able to give me a bit of a discount on the cost . Overall they seemed very pleasant and welcoming and kept me updated on the repairs . They also got the job done in a reasonable amount of time . I am also glad they were thorough in doing the repair and not just replacing parts that may cause me trouble later . They also checked out other parts of my cooling system which gave me some assurance that the job was done right .

After my first phone conversation, I went in thinking to myself, if the automotive service is HALF as good as the customer service, I'll be thrilled. Turns out, the auto service is every bit the equal of the hospitality. Top-shelf experience across the board. Needless to say, this will now be our go-to for both our vehicles.

Great service, friendly staff. Highly recommend taking your car to Water Star Motors

Great job!

Great fast reasonably priced service. Thanks to everyone there.

Quality service!!

Very friendly, very helpful!! got us back on the road quickly!

Fantastic service! The people here are very helpful and reliable, can't say enough good things about them. Came in with a wonky Body Control Module but didn't know that was the exact issue at the time. They were able to get it figured out and taken care of, after a month of having this issue, it's nice to finally have answers and a solution! Kristen at the front desk is an absolute gem of a human being! To top off all this wonderful service, I went out to my car with plans to drive it to a car wash only to find that at some point during the service...it had been washed! I really appreciate that, they didn't have to do that but it was a very lovely surprise!

Front desk is friendly. The mechanic was happy to do my job. I felt I could trust them, a rare feeling in an auto repair shop. I switched my future car care to these guys.

Simple