Santa Cruz Auto Repair

I was given an estimate prior to any work being done on my truck. I appreciated the updates on what was going on with my truck and the recommendations for future work needed provided to me when I picked up my truck. The staff was very friendly and knowledgeable.

Water Star Motors is a 5 star auto repair shop. From the time you walk in until you drive away with your serviced/repaired vehicle, you are treated like family. Kristen provides excellent customer service. She is friendly, knowledgeable and caring. She makes frequent phone call updates and takes the time to explain what is wrong with, and the fix for your vehicle. The owners, Henry and Lisa, and their talented crew of mechanics did an extensive repair on our Range Rover, then thoroughly checked all systems, and washed and vacuumed the car before we picked it up. Plus, they provide an excellent guarantee on their work. If you need a competent, professional auto repair shop, Water Star fits the bill. We will continue to call on them for our vehicle service and repair.

Kristen at Water Star Motors was so nice I never wanted to leave… In a rating from 1 to 10 I give her and Water Star Motors 125

Great and fast service, thank you!

Called on Monday morning to get a diagnostic for a over heating condition on a jeep . They agreed to take a look at the car the same morning which was nice . They diagnosed the problem and provided an estimate . I agreed to the work although the price seemed a bit higher than i had thought it would be for the repair . During the course of work they discovered an additional part that may have contributed to the problem . They updated the estimate for the additional work and my approval . I agreed to the work after they were able to give me a bit of a discount on the cost . Overall they seemed very pleasant and welcoming and kept me updated on the repairs . They also got the job done in a reasonable amount of time . I am also glad they were thorough in doing the repair and not just replacing parts that may cause me trouble later . They also checked out other parts of my cooling system which gave me some assurance that the job was done right .

After my first phone conversation, I went in thinking to myself, if the automotive service is HALF as good as the customer service, I'll be thrilled. Turns out, the auto service is every bit the equal of the hospitality. Top-shelf experience across the board. Needless to say, this will now be our go-to for both our vehicles.

Great service, friendly staff. Highly recommend taking your car to Water Star Motors

Great job!

Great fast reasonably priced service. Thanks to everyone there.

Quality service!!