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5

The BEST part of Water Star Motors is their service, value, personalities and cleanliness. My husband and I really appreciated the fact that we felt just from one visit that we were part of their family with the way they took care of us and interacted with us. They even mailed us a Thank You letter for coming to see them! I have had a tire pressure light on for almost 2 years that no shop one can ever seem to keep off, so I finally began ignoring it about 8 mths ago and recently decided after all the great reviews to try Water Star Motors. They not only fixed the problem, but also let me know that I had a nail in my tire and actually this time was truly loosing pressure! Whew, I sure am glad I went in to have the problem fixed. My tire is fixed now and I have not seen that darn light come on again. I WILL DEFINITELY GO BACK!!!!!

5

What can I say that hasn't already been said? Water Star Motors is the best! I never worry about being told I need repairs that are not necessary. I am treated with dignity and respect every time I go in. Repairs/oil changes are done within a very reasonable timeframe. I usually wait for my car and get to walk around exciting downtown SC! It is wonderful not to have to leave my car for the "entire day" as some places require. Any questions I have are politely answered with more than just a "yes" or "no" answer. The staff takes the time to explain to me in detail the reason behind the answers to my questions. I SO appreciate Water Star Motors!

We love your Mazda too! Thanks, Lisa and Henry

- Water Star Motors
5

This was the first time I had service to my car there. The gentleman I dealt with was very friendly and professional . I would come back!

5

I really appreciated the experience staff explaining to me what they would be doing and how long it would take. The work on my car was done before I had expected and I got a call right away!Thank you Water Star Motors!

5

We recently moved to Santa Cruz and were looking for a place to service our Volvo; somewhere we could trust. Being a computer guy (and definitely not a car guy) I'm always weary of mechanics because I don't know very much about cars and have been made to feel inferior and taken advantage of by mechanics in the past. Water Star Motors was the perfect place for me. They are up front and honest about what they see and explain everything without making me feel dumb or like they were trying to pull one over on me. Great, timely, friendly service... I highly recommend them.

4

I've been bringing my car to Water Star since I was 18 and my experiences have always been positive. As a young woman, it's hard to walk into a repair shop without worrying that you will be treated as a clueless newb and taken advantage of with needless repairs and inflated prices. WaterStar always does the work I ask to be done (and can afford at the moment) and if they find something extra that needs attention, they tell me what's up, take note of the repairs, and let ME decide when to get the extra work done.

5

I have been going to Water Star Motors for the past 5 years and I do not consider myself a "green person". Yes, I just outed myself in one of the most "green" city in California. It's okay, I am not worried because, since going to Water Star Motors I am becoming a "greener" person and am proud of it. Henry and Lisa Carter are the owners and get this, Lisa is a certified mechanic, my type of gal! They were the first Santa Cruz City Certified Green Business and State of California Certified Green Business. Henry has 30 years working as a professional technician and Hybrid vehicle class certified. How do I know this well, their little office, which is not fancy but who cares when you know the job is being done right, well the office has a ton of certification plaques on the walls. I work in health care and i am into certifications, quality means something to me. I also listen to talk radio, not sure if that helps me be greener or not but Henry and Lisa are the co-creator of "If My Car Could Talk" radio. show. Where else can you get the boss son, Dan, to drive you to work in the morning and be on time! I'm happy my Car-ma and my growing "Greenness" are doing great!

5

Henry is the best mechanic on the planet, he does a excellent job of keeping my ML320 up and running since 2006. He and Lisa are always friendly and quite considerate when it comes to giving you your options and letting you know the true costs.

Thanks Ned not Dan. Sorry looks like some thing in cyber space added a dan to your account.

- Water Star Motors
5

great work and efficiency, as always....friendly, caring service...honest diagnosis & estimate and quick delivery!

5

Thanks again for your great friendly service. It took awhile for me to secure the funds and you guys did not charge me storage fees. The car runs great,

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