5

Great experience!

5

Excellent Job!

5

Excellent service . Kristen worked with my scheduling needs and was super helpful and friendly. The mechanic that assisted me was friendly and explained in detail the issues with my car. I will come back.

5

Super helpful, friendly, and knowledgeable!

5

Fabulous service, fabulous people

5

Great customer service! Would definitely recommend to family and friends.

5

Great experience; friendly, efficient and professional. I'll definitely return and recommend to my friends and family.

5

Great service!

5

This was the first time I had work done on this car while living in Santa Cruz. I have had my car for a few days since my service and it seems to be running as fine as before. Took them about 2 days to finish up the job. Only knock would be that I thought the price seemed pretty high in comparison to other mechanics I've known in the past, but it may also be because SC is generally pricey (?). All in all would still recommend for quality of service.

5

I brought in my VW Cabrio in for a massive oil leak. They did a full inspection, and warned me that my wheel bearings really needed to be replaced. I knew there was something wrong, but I didn't know it was that bad, or that it was a hazard. They charged me $1300 to fix the oil leak, and to replace the wheel bearings. I feel that they charged me a very reasonable price. They don't charge hourly for labor, which has its good and bad sides. You don't get charged extra if something ends up taking more time than estimated, and you know how much it's gonna cost before they do repairs. This might mean that it'll be more expensive for smaller jobs. I chose this mechanic because they have a 3-year warranty, good reviews, and 10% discount on labor if you have AAA. Rebecca at the front desk was supper nice and helpful. My Cabrio has a lot of little issues, and she gave me some good advice on how to fix some stuff I was having trouble with doing myself. I never new my car could drive so smoothly. Now it doesn't even rattle when I'm on the freeway. ;)

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