2

Probably won't take my Mercedes here again. The service solved my check engine light problem but created a new one. An intermittent "gas cap loose" check engine light came on right after the service. After 2 months and spending $45 for a new gas cap (did not fix the problem), I finally figured out that the technician left a small hose on the fuel evap system disconnected which was the root cause. Reconnected the hose and problem went away.

Jim, Thanks for taking the time to talk with me on the phone. I am sorry you had issues with the repair. Our customer satisfaction is very important to us. I wish we would have had the opportunity to reinspect your Mercedes, and take care of the issue. The work we did is covered under a 3 year 36,000 mile warranty, we would have been glad to take care of it under that warranty. Thanks again, Kristen

- Water Star Motors, Inc.
5

Quick and wonderful service! Staff was very nice and incredibly helpful!! Highly recommend water star motors! Thank you so much!!

5

Fast and wonderful service! Everyone was so nice and helpful! Thank you water star motors for getting my car back up and running smoothly!

Thank you for the review, Anneke. We are happy that you enjoyed your experience with us and that we were able to get you back on the road safely. Please keep us in mind for any of your future car repair needs. Best, Water Star Motors

- Water Star Motors, Inc.
5

The staff at Waterstar was fantastic, explained the work needed on my Fiat Spyder exceptionally well. They were through and very professional. The work was done in a timely fashion.

5

Service was swift and smooth. Workers were polite and easy to communicate with. They found a gash in one of my tires and they referenced me to a tire place across the street, I was back home within an hour.

Thanks for the review!! Glad you were able to get the tire issue resolved. It was a pleasure to service your 2016 Nissan Rogue. Looking forward to seeing you again. Kristen

- Water Star Motors, Inc.
5

Excellent customer care. Highly recommend Water Star Motors!

Thank you Maria! We really appreciate your support and the opportunity to service your vehicles. Henry

- Water Star Motors, Inc.
5

BEST customer service in town! Kristen and her team are professional, honest, reasonable and friendly. They even gave me rides to and from work, and threw in a free car key battery without hesitation or cost. By far the my best experience with automotive repairs ever!

Thank you for the great review, Monica! Customer service is the heart of our business. We look forward to working with you in the future.

- Water Star Motors, Inc.
5

Fantastic service, from my first call to picking up my vehicle. Everyone was a pleasure to deal with and my car is running great.

5

BEST friendly customer service and professionalism in town! From initial intake to disclusure of engine issue(s), Kristen and her staff were transparent, thorough and accomodating. They even transported me to and from work at no charge, something the local dealership would not do. I highly recommend this company because they are honest, efficient, and even replaced my car key battery for free!

5

The family that runs this repair shop is friendly and legitimately funny. They helped me understand the process of how to handle my totaled car and were very patient with the tow/sales company.

Thank you for the review, Zane! We are glad we were able to help you with your vehicle needs.

- Water Star Motors, Inc.
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