Santa Cruz Auto Repair

Came in for a smog check. Many options for appointment times. Staff was very friendly. Smog check was done within an hour. Staff let me of some other things the technician noticed while servicing my car but did not pressure me about getting it done. I would highly recommend and will return.

Many options for appointment times. Smog check done within an hour. Friendly staff.

I can't believe it, the noise in my brakes is finally gone! These guys did it! When they work on my car, it makes a difference. Not only is the sound gone, the brakes FEEL good too, even in the rain. Last time they worked on it, I noticed a difference too, the struts make going over speed bumps much smoother. When you spend money on your car, it's so great when it actually drives better. I highly recommend Water Star Motors if you want to feel justified in spending money on your car. I love my car again and stopped feeling like I need to buy a new one.

sweetest peeps around, so kind and caring and did the best they could to help me out and make sure I was as informed as possible.

Always perfect in all matters, would have my family use this service. Recommended to all my friends. I am not related to the business, only a satisfied customer. regards, Michael B.

They were very personable from scheduling the appointment, to drop off, and pick up. All around good customer service. There was no upselling that you usually experience at major chain stores, which I appreciated, and I was informed of any additional items that need attention.

Great shop very friendly, work done as promised.

very nice and helpful people

Absolutely no ethics, whatsoever. Besides having terrible customer service from the moment I started working with them, these guys tried pretty hard to rip me off. Luckily I had time to take my car to my regular mechanic and he fixed the issue for 30% of what Water Star Motors quoted. Also, they left grease prints all over the interior of my vehicle. Seriously, everywhere. Be warned, this place SUCKS.

Prompt service, friendly helpful staff.