Santa Cruz Auto Repair

I called last minute for smog certificate and they gladly told me to come in when I could. Upon arriving I saw two others waiting for service also and they apologized for the wait. I was soon helped and was told it would take less then 30min. 35 min later the car was done and they even offered me AAA discount of 10percent. Was a pleasure doing business with them and will see them again when I need service.

Excellent service! Professional and thorough.

Excellent customer service. Would highly recommend this shop.

Did a very thorough pre purchase inspection and were amenable to a phone call and sitting within the vehicle to test certain electronics out for their function and quality.

Great customer service, very kind and understanding people. Special thank you to Kristen and Jya!

I had a great experience at Water Star Motors today! I went in for the Summer Service special and I was treated super well by the team. The service was fast and reliable and I feel confident that my car was in good hands. Would recommend and would come here again.

Courteous, trustworthy, timely, fair. You want Water Star Motors to be your go to place for your auto maintenance, and repair needs. Much thanks to Kristen, and Jaya.

Water Star Motors gouged me, acted like Keystone Kops, and ruined my vacation. AAA towed my car there when it wouldn't start. Water Star said my starter and my 6 month old battery needed replacing, total cost $775. I called my mechanic in Sunnyvale and he just laughed at that price, said he'd do it for $250. So then, after Schlepping my family and myself home BY BUS (this was on the weekend), and coming backing Monday from Sunnyvale BY BUS, Water Star hit me with a $100 charge for doing a lot of diagnostics I didn't ask for. THEN, after waiting TWO HOURS for the tow truck to arrive, the Water Star person DROVE MY CAR OUT TO MEET THE TRUCK. You read that right... they had GOTTEN THE CAR TO START after AAA initially towed it there, and NOT BOTHERED TO TELL ME on Friday, causing me a complete nightmare over the weekend. An absolutely disastrous experience, complete with price gouging and gross incompetence. Stay away at all costs.

Fast, friendly, & honest

Superb service in regards to pre purchase inspection that I felt was very worthwhile as distance precluded me from making an on site visit. I especially found the staff to be very helpful to the point that they sat in the vehicle while I was on my cell phone to play the sound system and make certainI was totally satisfied with the vehicle.