5

I used Water Star Motors for a pre-purchase inspection on my vehicle and I could not be happier. The glowing reviews are correct- this is a family-run operation and they are likely to be in business for a long time based on my experience. Very thorough job, excellent communication, state of the art service and delivery of all information- and service with a smile! They were very mindful of social distancing efforts and their overall COVID awareness was confidence inspiring and reassuring. There are plenty of “mom and pop” mechanics out there, but this one delivers top of the line service and takes their work (and my vehicle) seriously. Thank you WSM!

5

Water Star is amazing!! Not only are they extremely thorough and expert mechanics, especially with all of the extra systems on hybrids like the Prius, but they are incredible people and go out of their way to make sure you can get your car running safely and reliably again. I trust them more than any auto shop I've ever been to!

5

This place is awesome. They don't over service, they don't under service. The team is fast, professional and reasonably priced. I love that they can handle foreign makes and modern cars...no more dealership for me!

5

I now have 5 vehicles serviced by Waterstar, two BMW's, on Mercedes, one ford truck, and now an all electric all terrain vehicle. They are the best.

5

They did a very thorough inspection and made sure I knew all the problems when I was preparing to purchase a vehicle. Additionally they sent a detailed outline of my car and explained the potential issues that could arise. I would recommend a Water Star Motors to anyone who wants a pre purchase inspection.

5

Friendly and prompt.

5

I have 2 cars serviced by Water Star and they have always performed excellent work. The mechanics are thorough and knowledgeable. Kristen, the manager, is absolutely outstanding. She has impeccable customer service skills and knows her stuff! Water Star Motors is a stand out among plenty of competition in Santa Cruz.

David, Thank you so much for your kind words. It always a pleasure to see you. We take a great deal of pride in our work and appreciate the feedback.

- Water Star Motors, Inc.
5

Water Star is truly outstanding among all the competitors in Santa Cruz. They have very knowledgeable and capable mechanics BUT the shining star is Kristen, the office manager. Her customer service is above and beyond - just OUT-standing. Plus, she has a background in the industry and knows quite a lot about her subject matter... I highly recommend them and Kristen is a star.

5

I love this shop! They always fix my car’s issues, give me suggestions on what could be done to prevent problems, and always seem to have a great referral for me! Plus, they are super nice and keep a very clean shop!

Thanks for giving us the opportunity to service your 2011 Mercedes! Team Water Star!

- Water Star Motors, Inc.
5

Thanks for a quick turnaround! Everything was taken care of while I waited - and since it’s still covid time, I appreciated your care in using gloves, masks, and sanitizer gel.

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