5

Friendly and prompt.

5

I have 2 cars serviced by Water Star and they have always performed excellent work. The mechanics are thorough and knowledgeable. Kristen, the manager, is absolutely outstanding. She has impeccable customer service skills and knows her stuff! Water Star Motors is a stand out among plenty of competition in Santa Cruz.

David, Thank you so much for your kind words. It always a pleasure to see you. We take a great deal of pride in our work and appreciate the feedback.

- Water Star Motors, Inc.
5

Water Star is truly outstanding among all the competitors in Santa Cruz. They have very knowledgeable and capable mechanics BUT the shining star is Kristen, the office manager. Her customer service is above and beyond - just OUT-standing. Plus, she has a background in the industry and knows quite a lot about her subject matter... I highly recommend them and Kristen is a star.

5

I love this shop! They always fix my car’s issues, give me suggestions on what could be done to prevent problems, and always seem to have a great referral for me! Plus, they are super nice and keep a very clean shop!

Thanks for giving us the opportunity to service your 2011 Mercedes! Team Water Star!

- Water Star Motors, Inc.
5

Thanks for a quick turnaround! Everything was taken care of while I waited - and since it’s still covid time, I appreciated your care in using gloves, masks, and sanitizer gel.

5

These folks are exceptional. They are ethical, prompt with getting the job done, and extremely courteous.

Thank you for taking the time to write us a five-star review, Lise! We take a great deal of pride in our work and our customer service. We hope you will return for all of your future automotive needs. Best, Water Star Motors

- Water Star Motors, Inc.
5

Excellent service. I'm totally appreciative of the expertise and professionalism. Highly recommend this business.

Darrel, Thanks for the kind review !!! Hope all goes well with the Volvo. Looking forward to a visit in the future. Kristen

- Water Star Motors, Inc.
5

Kristen went out of her way to look for the part that we needed. She and one of the techs accepted our car even though we got there after hours. Kristen found us the cheapest tow. A very professional company. Thanks for your continued effort to solve our transportation needs.

Jim, Thanks for the wonderful review. Glad everything turned out well for your vehicle. Hope to see you in the future

- Water Star Motors, Inc.
5

I'm from out of state and my car died on the 17 while passing through the area. Water Star Motors had me back on the road within 24 hours. They not only fixed the immediate problem but also repaired some low-quality work that was recently done by another shop. I'm very grateful for their honesty, quality and kindness.

Carly, Thank you for the wonderful review !!! I am so glad we were able to get your Toyota Prius back on the road, and you were able to continue your adventure. Krsten

- Water Star Motors, Inc.
5

Very nice and professional people Thank you

Thanks for the review , George!! I hope everything works out with Jeep Cherokee. Kristen

- Water Star Motors, Inc.
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