5

Friendly and professional service! Always a pleasure to work with. I recommend this shop to all my friends. Thank you!!!

5

I called last minute for smog certificate and they gladly told me to come in when I could. Upon arriving I saw two others waiting for service also and they apologized for the wait. I was soon helped and was told it would take less then 30min. 35 min later the car was done and they even offered me AAA discount of 10percent. Was a pleasure doing business with them and will see them again when I need service.

5

Excellent service! Professional and thorough.

5

Excellent customer service. Would highly recommend this shop.

5

Did a very thorough pre purchase inspection and were amenable to a phone call and sitting within the vehicle to test certain electronics out for their function and quality.

4

Great customer service, very kind and understanding people. Special thank you to Kristen and Jya!

5

I had a great experience at Water Star Motors today! I went in for the Summer Service special and I was treated super well by the team. The service was fast and reliable and I feel confident that my car was in good hands. Would recommend and would come here again.

5

Courteous, trustworthy, timely, fair. You want Water Star Motors to be your go to place for your auto maintenance, and repair needs. Much thanks to Kristen, and Jaya.

We'll pass along your thanks to Kristen and Jaya, Edward. Just let us know the next time we can be of service to you! -Water Star Motors

- Water Star Motors, Inc.
1

Water Star Motors gouged me, acted like Keystone Kops, and ruined my vacation. AAA towed my car there when it wouldn't start. Water Star said my starter and my 6 month old battery needed replacing, total cost $775. I called my mechanic in Sunnyvale and he just laughed at that price, said he'd do it for $250. So then, after Schlepping my family and myself home BY BUS (this was on the weekend), and coming backing Monday from Sunnyvale BY BUS, Water Star hit me with a $100 charge for doing a lot of diagnostics I didn't ask for. THEN, after waiting TWO HOURS for the tow truck to arrive, the Water Star person DROVE MY CAR OUT TO MEET THE TRUCK. You read that right... they had GOTTEN THE CAR TO START after AAA initially towed it there, and NOT BOTHERED TO TELL ME on Friday, causing me a complete nightmare over the weekend. An absolutely disastrous experience, complete with price gouging and gross incompetence. Stay away at all costs.

We apologize for any miscommunications, Glenn, and we understand your frustration. We're happy to talk about any work done or work not done over the phone at 831-457-0996 and perhaps we can clear up any uncertainties about pricing or work. We promise that we always have your best interests at heart with our 3 year, 36,000-mile Nationwide warranty. -Water Star Motors

- Water Star Motors, Inc.
5

Fast, friendly, & honest

Water Star Motors, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Water Star Motors, Inc. (831) 457-0996 if you have any issues in accessing any area of our website.