Great service for an emergency repair.
As always, excellent service by the Water Star crew!
They repaired a cracked radiator and break fluid system on time and on budget and are among the most pleasant people to work with I've ever met in the automotive industry. Would recommend them to anyone needing car repair service. 27 years of a family owned business that cares about quality and define great service.
An overdue review - I want to thank Kristen and the amazing team at Water Star for the great service and always being available when I have a question or need help. It is like calling a good and trusting friend. Communication is always clear, prompt, concise. Service is fast. The Covid-19 protocols are in place. I know my beautiful SL400 is in great hands with them. I highly recommend Water Star Motors
An overdue review - I want to thank Kristen and the amazing team at Water Star for the great service and always being available when I have a question or need help. It is like calling a good and trusting friend. Communication is always clear, prompt, concise. Service is fast. Covid-19 protocols are in place. I know my beautiful SL400 is in great hands with them for general service and maintenance. I highly recommend Water Star Motors
A review a bit overdue, but I want to give a big shout out to Kristen and the Water Star crew for repairing our new (to us) Subaru - they did a complete assessment and made complicated repairs in a timely manner (and let us know an expensive repair did not need doing that another garage recommended...) including letting us know up front of a back panel that was damaged during the repair and ordering and replacing panel free of charge. Further, they gladly saw us for a follow up visit when something didn't seem quite right. Kind folks with integrity who you can trust, and they are really good at fixing cars!
Water Star Motors is our local mechanic shop with integrity. I’ve been a customer for over a decade and will continue taking “our babies” to them as long as they let us.
Amazing personalized service, clear information on what is going to be done, costs, and why. And I do love the online records/quote that allows me to review what is happening to the car. Oh, and the car works. So there's that.
Unlike many auto repair shops in Santa Cruz, Water Star does a great job of communication. They return phone calls, answer questions, and give realistic estimates on both time and cost. And on top of that they are great mechanics!
Great job as always - fast, great customer service and good prices. I like the texting feature where they text any recommendations with pictures and prices and give you the option to accept or decline. I highly recommend Water Star Motors.