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Santa Cruz Auto Repair

1518 reviews
Call Us: (831) 457-0996
Text Us: (831) 337-0344
5

I had my car smogged here. I was able to walk in without an appointment and be finished in less than an hour. Water Star electronically sent my smog test results to the DMV. Very easy and efficient.

Thank you for choosing Water Star for your smog test, Kim! We're thrilled to hear about your positive experience. Our goal is to make the process as convenient and efficient as possible. Please remember we have the highest qualified and trained technicians in the Santa Cruz area and do all types of work on all types of vehicles. From the most challenging diagnostics to all types of preventive maintenance, Water Star is here to help! We look forward to serving you again in the future!

- Water Star Motors
5

Another pleasant experience with friendly, respectful, and knowledgeable people. It’s a nice feeling knowing you’re in good hands!

Thank you, Cathy! We're thrilled to know you had a pleasant experience with us. Providing friendly and knowledgeable service is what we strive for. It's our pleasure to ensure you feel well taken care of. We hope to see you and your Jeep soon!

- Water Star Motors
5

Water Star Motors does a very professional job and relates closely to their customers' wants and needs. They're thorough, communicate constantly throughout the process, and are extremely competent with the makes and models they service. Customer service is appreciated here.

Thank you Scott for your wonderful feedback! Thank you for trusting Water Star Motors with your Toyota Tacoma!

- Water Star Motors
5

My 2008 Prius runs like a charm. Everyone at Waterstar helps me maintain my Prius and I have confidence and peace of mind when driving. Thank you Waterstar.

Thank you for your wonderful review, Julie! We're thrilled to hear that your Prius is running smoothly and that we provide you with peace of mind. It is always good to see you and hear about all your life's adventures.

- Water Star Motors
5

Quick and professional, went in for a smog check and couldn’t be happier.

Thank you for the 5-star review and trusting us with your Subaru, Joseph! We are delighted to hear that you had a quick and professional experience with us. It's great to know that you left our shop happy. We appreciate your feedback and look forward to serving you again in the future!

- Water Star Motors
5

Jeff and the rest of the staff were super friendly and did my smog test with no appointment. I will be back!

Thank you Todd for the 5-star review! We're thrilled to hear you had a positive experience with us. Our team is dedicated to providing friendly and efficient service, whether you have an appointment or walk-in. We look forward to serving you again in the future!

- Water Star Motors
5

Very understanding people that do an amazing job of customer service.

Thank you so much for your kind words, Ryan! We really appreciate you taking the time to share your experience with us. It's great to know that our dedication to customer service has made a positive impression. If there's anything else we can do for you, please don't hesitate to reach out.

- Water Star Motors
5

I brought my car here for a smog check. The staff here were so friendly and the service was fast. I would absolutely come back for any services needed.

Thank you for choosing our shop for your smog check, CR! We're happy to hear our friendly staff and fast service left a positive impression. We look forward to helping you again in the future.

- Water Star Motors
5

Service for smog certification was on time as was estimated. Everyone at Water Star Motors is extremely friendly,courteous and conscientious!!

Thank you, Alan, for the outstanding review! Here at Water Star Motors, we aim to provide efficient service with a smile. We're thrilled to know that you found our team to be friendly and attentive. If there's anything else we can do to assist you, please don't hesitate to reach out!

- Water Star Motors
5

Water Star Motors is thorough, efficient, persistent and has excellent customer service. Stephanie is a gem! This was a complicated issue with my car insurance and she worked really hard to make sure the damages were approved in a timely manner. It's a convenient location and they always have beverages, candy and coffee fully stocked. The documentation was highly detailed and the texting made it really simple to approve repairs and ask questions. I am very pleased and will recommend.

Thank you for your kind words, M.S.! We're thrilled you had a great experience with us. Stephanie is indeed a gem! We always strive to provide excellent customer service and make the repair process as convenient and transparent as possible. Thank you for recommending us, and we look forward to serving you again in the future!

- Water Star Motors
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