I left my 44-mpg car with them with 0.9 gallons in the tank (so it could go about 40 miles before I needed to fill it) and without consulting me, they decided that wasn't enough gas for their test driver to drive my car and charged me for 2.5 gallons of gas. Then they told me that the gas gauge was broken because the "needs gas" indicator was still blinking. When I got the car, it indicated it had 0.3 gallons left. I drove home and stopped at the gas station near my house (0.2 gallons at that point) and filled up, and the gas gauge works FINE. Somebody there told the front desk they had put gas in, but they clearly didn't, but charged me for it anyway. Pretty frustrating.
Ariel, Sorry about your experience with your gas gauge. We actually added gas twice because it did not change the first time we added gas. As Jaya had suggested when you picked up the car that it was temporarily stuck and filling it up would fix the problem. Looks like that did it. Again sorry for the inconvenience. Henry
- Water Star Motors, Inc.