5

Excellent service

5

My experience couldn't have been better under the unfortunate circumstance I was in, complete engine failure, they seamlessly accepted my towed-in car, ran a diagnostic, then kindly and enthusiastically helped me trouble shoot my options. Not only professional, genuinely helpful and patient. And the mechanics were even really generous in explaining to me what happened even though my mechanical knowledge is very limited. On top of that, the Service manager, Kristen, was so warm and made the whole ordeal so much lovelier. Highly recommend, and intend to bring all of my repairs and maintenance to them into the future.

5

Great friendly people to begin with. Add good work at a fair price, and you have the kind of business experience we all hope for. I'll be back!

5

Friendly and accurate analysis of my car's problem.

5

I appreciate the friendly staff, prompt, professional service and how the people here value the customers time. I feel confident when I have my car serviced here.

5

Water Star provides professional service and strong communication. They are very good in servicing warranty issues when necessary. It’s good to have a trustworthy local shop!

5

Was looking for a new auto shop because my old one closed and Water Star seems to be a great replacement. Trust is established over time, but Kristen and Henry's knowledge, customer service and professionalism made a good first impression. I'll be back.

5

Thank you for the excellent & timely service.

5

They get it right the first time.

5

Lisa, Henry and Kristen are wonderful. They are kind, prompt, trustworthy, and run the best mechanics I’ve ever brought my car to. Just when I thought they couldn’t get any better, they recently introduced an app that alerts you in real time of your cars progress, how it has passed the checks the techs put it through, includes pictures, recommendations, and allows you to approve or decline services. It’s awesome. I’ll never take a car anywhere else.

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